PCI Compliant
Hoteru is dedicated to safeguarding customer payment information by strictly adhering to Payment Card Industry Data Security Standard (PCI DSS). This ensures secure processing, storage, and transmission of payment card data.
Secure Transactions
All transactions are executed via secure and encrypted channels, guaranteeing confidentiality and integrity.
PCI Compliance Assurance
Our systems undergo routine security assessments to maintain compliance with PCI DSS standards.
Data Encryption
We use industry-standard encryption technologies to secure payment details and prevent unauthorized access.
Tokenization
Hoteru replaces sensitive cardholder data with unique identifiers (tokens), ensuring card details are never stored.
Payment Terms & Conditions
We accept the following credit and debit cards & payment methods:
Order Confirmation
Customers promptly receive an email confirming their order and transaction details after purchase.
Payment Authorization
Payments are authorized at the time of order. Orders ship only after successful payment processing.
Failed Transactions
If issues occur, review payment details. Contact support if problems persist for prompt resolution.
Currency
All prices are listed in USD ($). Options for other currencies are available.
Refund Policy
Please refer to our Refund Policy for full details regarding refunds.
Payment Disputes
For disputes, contact support immediately. Hoteru is committed to resolving issues efficiently.
Changes to Payment Policy
Hoteru reserves the right to amend this Payment Policy at any time with immediate effect.
Business Information
- Trade name: Hoteru
- Support: 24/7
- Hours: 9:00 AM - 4:00 PM (Mon-Fri)
- Number: +447478952387
- support@hoteru.shop
- Address: 22 malham drive, batley, wf17 7sl , United Kingdom